Aaron Williams is the CCTV Field Project Manager at NACD in Hemel Hempstead. Areas of expertise for the NSI Gold business include door entry, access control, CCTV, and TV IRS for both residential and commercial properties.
What would be a typical project for you?
Our typical projects range from residential to commercial, from newbuilds to retrofit upgrades. Recently, we have noticed an increased trend of customers coming back with requests to upgrade their existing systems.
We work with a wide variety of clients, for example Housing Associations, Housing Developers, M&E Contractors, building consultants, the NHS, and Churches just to name a few.
The jobs can stem from one camera to over 100 cameras. Our typical installs normally consist of linking multiple blocks or cores of a large site, which involves loads of networking, bandwidth considerations, and a lot of technical planning.
Do you have any ‘go to’ technology and manufacturers?
Most people will know us for our own brands of Smart visitor door entry systems, IPGUARD 4G and IPVIEW IP LAN, and our Cloud Access Control System but we also work with major manufacturers such as Axis, Bosch, Lilin, Hanwha, Honeywell and Avigilon with their IP, analogue, and HD CCTV products.
We always ensure that all our engineers are trained and up to date with latest technology from each manufacturer. This allows us to provide the highest standard of installation and maintenance.
Personally, my go to technology would be Hanwha. My reasons are reliability, end client focused, high quality, and durability.
What is the best thing about working in this industry?
The best thing about this industry is that it is always evolving. With this evolution you gain so much knowledge making places safe, because in every project there is always something new to learn.
Working in the security industry gives you a sense of purpose knowing that the work we do can help prevent crime, solve a crime, and give the public a feeling of safety.
Especially with the latest video analytics, thermal imaging and the way cameras integrate with other services to achieve objectives.
Here at NACD, client satisfaction is our number one priority along with delivering the projects within the agreed time to the highest standard.
The positive feedback and satisfaction from our clients would the second-best thing about working in this industry.
Is third party certification beneficial?
Yes, it is important to us because most of our clients look to these third-party bodies of the industry to find the ideal installer to complete their projects.
Being certified NACOSS GOLD by the NSI gives our engineers positive feedback and motivation to continue working to the highest standards.
Read the full interview in the August 2023 edition of PSI magazine