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AI collaboration for monitoring services

by Andy Clutton

Security and Safety Things and Prosegur have announced collaboration on the development of the Security Operations Center (SOC) environment, leveraging AI infused video analytics and Prosegur human operators to improve security services.

Prosegur will incorporate AI-infused video analytic applications from the Security & Safety Things (S&ST) platform into the Prosegur “SOC as a service” offering. The edge analytic applications, which run directly on cameras or devices equipped with the S&ST operating system, will pre-filter incoming events from customer locations and augment human decisions for enhanced alarm monitoring, management and response. These new levels of automation increase serviceability to customers and reduce the number of truck rolls, which in turn allows Prosegur to more efficiently deploy its service and support operations.

“Enhancing real-time monitoring with artificial intelligence helps improve the real-time operational decision-making, which ultimately results in better security and quicker response times for our clients”, said Matt Sack, Executive Chairman of Prosegur Security USA. “We greatly value our partnership with Security & Safety Things for their collaborative approach to creating customised solutions.”

The S&ST open platform enables the deployment of AI enabled analytics applications on devices running the open operating system. These apps are customisable to the customer use case or vertical need and can run on a variety of cameras from different manufacturers and form factors. The analytics apps can detect with very low latency the relevant details in a scene and bring these to the attention of operators, providing them with true situational awareness needed for rapid response to prevent incidents without the need to monitor multiple video feeds.

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