Simon Parr is the operations manager at IPL in the West Midlands.
What are your company’s main business activities?
IPL specialises in the design, installation, service and maintenance of security and safety systems. Our services cover intruder alarms, CCTV, fire systems, access control systems, gates and barriers, and AOV systems.
Each system is carefully designed to meet specific customer requirements and is installed with attention to detail and compliance with relevant standards.
Regular servicing and maintenance ensure systems remain reliable and function efficiently over time.
What emerging technologies do you see shaping the future of the industry, and how is your company adapting to stay ahead?
Emerging technologies are shaping the future of the security industry, and IPL is committed to staying ahead through continuous training and collaboration with technology-driven partners.
Artificial Intelligence (AI) enhances systems by analysing data, predicting threats, and enabling real-time responses. Our team is trained to implement these advancements while ensuring ethical oversight and transparency.
Biometric systems, are becoming integral to smart security. As part of Amthal Group Companies, we are working with leading technology partners to deliver integrated solutions that improve access control and detect unusual activity, ensuring robust and user-friendly systems.
Cloud-based solutions provide flexibility and scalability but also demand strong cybersecurity measures. Addressing these challenges means adopting best practices like encryption, multi-factor authentication, and zero-trust frameworks, ensuring secure implementation.
Through ongoing training and partnerships, IPL integrates these technologies effectively, delivering reliable, compliant, and future-ready security solutions.
In what ways does NSI certification differentiate your company from competitors and enhance your credibility within the industry?
IPL is proud to have recently achieved NSI Gold. It demonstrates our dedication to delivering security services to the highest industry standards. This prestigious certification highlights our expertise in all aspects of our work and solution delivery.
It proves how we present a service that clients can trust, assuring our solutions meet rigorous technical and quality standards. NSI Gold sets us apart from competitors by reinforcing our commitment to professionalism, reliability, and excellence in everything we do.
This recognition also strengthens our position as a trusted provider in the industry. It reflects the hard work and expertise of our team and inspires us to continue delivering innovative and dependable safety and security solutions for our clients, ensuring their confidence in every aspect of our service.
How has the rise of smart/home automation technology influenced your business and the services you offer?
The rise of smart home and automation technology has transformed how we deliver our services, allowing us to provide even greater value to our customers. Advanced systems enable us to identify issues in real-time, meaning we can diagnose and resolve problems quickly and efficiently, minimising downtime and ensuring smoother operations.
Smart technology improves communication, providing instant data and greater clarity for both our team and customers. This transparency helps us deliver faster, more cost-effective solutions while ensuring customers remain fully informed throughout the process.
It’s an exciting field that is constantly evolving, and we’re committed to growing with it. By staying ahead of advancements, we ensure we continue to adapt and offer effective, reliable solutions that meet the changing needs and demands of our discerning customers.
Read the full interview in the February 2025 edition of PSi magazine
