Home Interviews Meet the installer – Max Smith

Meet the installer – Max Smith

by Andy Clutton

Max Smith is the Managing Director at Security Control Systems in Wokingham, Berkshire. The NSI Gold company boasts areas of expertise including intruder alarms, gates, bollards, CCTV, smart alarms, fencing, railings and perimeter security. It has been providing, evolving and improving security installations for a range of residential, commercial, construction, retail and education clients for more than 35 years.

What would be a typical project for you?

As we focus on complete end-to-end security solutions our typical projects can range from a single residential dwelling to large stately homes, small businesses to large multinational organisations and local councils, government offices and schools. Our team of highly skilled engineers always offer best practice solutions including alarms, CCTV, access control, intercoms and gate automation to our customers in the South East of the UK.

What is the best thing about working in security?

Without a doubt it is the team at Security Control Systems. Our company heritage is built upon building trust and delivering quality assurance to ultimately provide peace of mind to our customers. We have an exceptionally loyal customer base which is of testament to the team at Security Control Systems.

 Is third party accreditation beneficial to you?

Absolutely – not only does it ensure that there are industry standards that need to be met and adhered to it also provides end users with peace of mind that the security company they are working with is credible and has been accredited by a third party. Invaluable!

Do you think there is a skills shortage in the industry?

There has definitely been a shift in the number of young skilled resource entering the security industry over recent years. As schools, colleges, training schemes and apprenticeships are encouraging school leavers to look at more practical vocations the future is definitely brighter than it was a few years ago.

Are there any common requests from customers that give you problems?   

New customers wanting to move to SCS for a better customer service but having existing systems installed by others with closed protocols making it difficult to take the system over. If you provide a good honest service you don’t need to hide behind such subterfuge.

Read the full interview in the December 2019 edition of PSI magazine

Watch the SCS video here

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