What is ECHO and who is behind it?

What is Electronic Call Handling Operation (ECHO) and what does it have to do with you?

For the February 2021 PSI Podcast, editor Andy Clutton spoke to Mark Taylor, General Manager at ECHO, to find out what the aims of the initiative are, who is behind it and when we will see it in operation. For some interesting stats on false alarms and call response times listen to the full interview at: https://www.spreaker.com/user/1132829…​ and for more information on the scheme itself visit https://www.echo.uk.net