Texecom has launched Texecom Guardian with Aura UK, creating a new commercial opportunity for Texecom installers. By making a professional response service available to customers with compatible systems, installers can add greater long-term value to every installation, strengthen ongoing customer relationships, and benefit from an additional recurring revenue stream, without having to build or manage their own response operation.
For self-monitoring security users, an alarm activation has traditionally meant receiving an alert and being limited about how to react to the situation. Traditional solutions have typically offered no guaranteed route to physical intervention, leaving users reliant on keyholders, friends, family members, police attendance, or simply to hope that it is a false alarm and ignore the notification.
Texecom Guardian changes this by giving users direct access to guaranteed physical security responses. When an alarm is triggered, self-monitoring users can now request attendance from an SIA-licensed security officer through Aura’s network of ACS-accredited partners. Once the responder has been dispatched, users can track the responder’s journey in real time and communicate directly with the UK-based control room.
