Security Monitoring Centres (SMC) has completed a major refurbishment and re-fit of its Nottingham-based Alarm Receiving Centre (ARC) to better deliver an intruder, CCTV and fire monitoring solution – all under the same roof.
The monitoring centre has been upgraded and expanded to include new servers, computers and screens, including a video wall that forms the centrepiece of the new installation. The entire IT infrastructure has also been replaced to further enhance the reliability and integrity of the systems installed.
As well as the technology, thought was given to the working environment, with ergonomically-designed seating and desks for up to 72 operators and lighting, to combat the potentially damaging effects of Seasonal Affective Disorder (SAD).
Colin Walters, Managing Director of SMC said: “Following the upgrade, we will be able to extend the services of the facility to both existing and new customers.”
