Midland Heart Housing Association’s ongoing drive to improve community safety for residents has been boosted thanks to a new IP video surveillance system that utilises approximately 900 Hanwha Vision Q series cameras alongside X series NVRs.
After a tender process, TIS was awarded a five-year contract worth more than £1 million in October 2023 to replace the existing analogue video surveillance system at over 75 sites across Midland Heart’s portfolio. The project was executed in partnership with Advancis, TIS’s integration partner.
Properties that needed coverage ranged from small, multi-dwelling units to high and low-rise purpose-built blocks, with multiple sites requiring upwards of 50 cameras. The system needed to cover communal areas such as entrances, exits, lift lobbies, circulation spaces and stairwells, along with monitoring car parks for real-time insights that could be delivered back to control room operators.
TIS designed and installed the new end-to-end IP video system using Hanwha Vision solutions. The installation included approximately 900 Q series bullet, vandal-resistant dome and PTZ cameras.
Vicki Brownhill, Director of Housing at Midland Heart, said: “The new system offers residents value for money as well as enhanced safety and security. Midland Heart will benefit from the significantly reduced time required to operate the system and the streamlined, cost-effective approach to maintenance across such a large portfolio of buildings.”
The new video system has transformed how Midland Heart manages its security operations. The enhanced video quality and coverage has improved the ability to monitor activities across all sites, leading to quicker responses to security incidents and greater overall resident safety. Furthermore, operators in Midland Heart’s newly constructed control room can access any of the sites and cameras in real-time or download recorded footage for potential evidence needs.
