HKC has launched its new 4G-WiFi dual path communicator, providing HKC’s alarm panels with an connection to the SecureComm Cloud.
The SecureComm Cloud enables installers to take control of a HKC security system, and the 4G-WiFi Communicator will ensure the alarm panel has a robust connection to the Cloud for more effective system monitoring, remote operation and data transfer.
HKC’s previous communicator operated on a 2G band, which had a limited data transmission. As the telecoms infrastructure evolved across the UK, and 4G became a more widely adopted network, this prompted HKC to update its Communicator range.
By leveraging a 4G connection in the new dual path communicator, installers will be able to access, and remotely operate, their customer’s alarm system in case of emergency or fault at any time of day.
Should the 4G network experience an outage, the new communicator has 2G and Wi-Fi fallback to ensure the connection isn’t lost, and customers don’t feel the effects of the outage.
Ian Moore, Product Manager at HKC Security, said: “By switching to a 4G connection, installers benefit from even faster access to their customer’s alarm panels to manage, update and monitor. End-users can also benefit from the assurance that their installer is able to remotely access their alarm through the SecureComm Cloud with minimal risk of network disruptions and a robust, secure connection to our fully monitored cloud infrastructure.”
