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AWARDS: Technical Support Provider of the Year

by Andy Clutton

Winner: Pyronix

Winning ‘Technical Support Provider of the Year’ in its inaugural year is a great accomplishment!

Having recently overhauled its communication channels to improve how installers can receive support, Pyronix now provides added options including a dedicated installer-only WhatsApp number, the ability to keep your place in the call queue, voicemail, online web chat and more.

“It’s great to see our commitment to improving the way in which installers can get in touch with us, has been well received. We’ve made a significant investment in this area and for us to now win this award for our Technical Support team is outstanding,” says Laurence Kenny, Pyronix Marketing Director.

As a business, the company is driven to supporting its installers on their terms, while also helping them to grow and develop their businesses. This is why Pyronix also offers its popular GAP (Growth Acceleration with Pyronix) initiative to its installers; providing tailored support across revenue, knowledge and brand, so that each installer receives the individual support they need to reach their full potential!

“Take a look at our website and find out how we can help you,” says Laurence. “We’ve got more new and exciting product launches happening over the next few months, so keep your eyes peeled on our website and social channels!”

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